PizzaBoy – Analytics for Couriers

Coming in June 2018.

Download for Windows 10
Download for MacOS

PizzaBoy is a desktop app designed for gig workers who deliver food for Postmates, UberEATS, DoorDash, etc. Food-couriers, like other gig-workers are often urged to “work smarter, not harder” but rarely informed about how to actually do so. However, in order to work smarter, one must take a scientific approach, and that includes collecting data.

If you take the trouble to enter the details of your deliveries into PizzaBoy, you will be rewarded with a cornucopia of insightful analytics: the best restaurants to pick up from, the best areas to deliver to, and the very best people in your city: the big tippers.

In order to discover these gems, you have to have a significant amount of data – more than you can rely on your memory to handle accurately. Many couriers keep data in a spreadsheet, which are great, but will only take you so far. For example, if you wanted to see a list of your best tippers, you could sort your spreadsheet by the “Tip” column. But what if you wanted to know who was the best tipper on average? You would have to total up the tips for all of the customers that you delivered to more than once, compute an average, and then sort them. That’s a bit tricky for a spreadsheet, but PizzaBoy will do it for you in the blink of an eye.

Couriers often talk about how much money they are making, but most don’t talk about their profits. That’s because they don’t realize that gig jobs are different from real jobs, and they need to keep track of their expenses. PizzaBoy has features to track expenses and reports to tell you how much money you are really making.

Many apps also have buggy software, or follow confusing payment practices that make it difficult to tell if you have been paid for your services. PizzaBoy has reconciliation features, just like financial apps like Quicken, that make tracking your payments effortless. You can balance your account(s) just like your checkbook. If there is a problem, you can click the “Not Reconciled” button and get a list of all the payments and/or tips that you have not been paid for yet. This makes wrangling with app-support people much less laborious. It also makes it easy to track tips that come in after a long delay, which is a common occurrence with Postmates.